Cancellations from guest

Lavi2
Level 1
Bristol, United Kingdom

Cancellations from guest

It is awful as a host when you do your best to welcome people and then they decide to just cancel a day before just because you have a flexible cancellation policy. I would like to know how does Airbnb remedy such situations? Sorry but it's unfair to me as a host after I've already prepared for the next day.

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Lavi2

I think you know allready what the remedy is: use a more strict cancellation policy in your listing, like "moderate":

https://www.airbnb.com/home/cancellation_policies#moderate

Barry-and-Lera0
Level 10
Sarasota, FL

@Lavi2: Change your cancellation policy.