I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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A cancelled reservation has shown up in my dashboard but I cannot tell who the guest was the was supposedly cancelled. Is there a way to contact airbnb to resolve this? I cannot find a way to email to inquire. It is affecting my upcoming superhost status so I would like to get it resolved.
Can not see you cancelled anything? So no issue.
If you didn't cancel anything then you don;t have to worry - also there is no automoated message saying you cancelled a booking.
I wouldn't worry. I had a booking request come in at 11.48 pm a couple of weeks ago after I had gone to bed. The next morning I discovered that the request had been cancelled as the guest had found somewhere else. Airbnb notified me to this effect. The guest had been in a panic to find somewhere and had probably sent out several requests.