Claim

[Liv0]

The guest make claim into my house more then $2000.

Then I realised for problem after  couple hours then she chacked out I take photos sent to resulation center didn't get answered between 72 hours from her the company can't help me drop back to resulition center......

The claim now it has been cancelled  the reason from airbnb: the procedure days now is overdue.......:( 

I attached all photos invoice during a time ....not nothing correct answer from this team no nothing any compansation.

No answer where is my security deposit?????????

They are created incorrect police that is covering to company not covering for some one else or house.

[Lizzie]

Hello @Liv0,

Good to meet you. 

As the Community Center is for community discussion, it is not managed by any of the Airbnb Support Team, therefore I would recommend you contact them directly about this. Details on how to do this can be found in the Community Help Guides and by using the search bar at the top of the page.

I hope this is helpful. 

Lizzie