I found this article interesting, perhaps will help to put things in better perspective.https://www.syncbnb.com/blog/how-the-large-otas-handled-the-covid-19-crisis/
Latest reply by
Huma0
Does anybody know the policy regarding guests who can still write reviews even if they do not stay at the villa? They want to cancel their reservation but cannot be refunded because they are in the "no-refundable" time a little before they arrive. Which i...
Latest reply by
Sarah977
So soon to really tell how experiences may go, hosting guests during and after this whole pandemic, but thought Id get the discussion going ( playing devils advocate) How should we ( as hosts) be prepared IF a guest says they caught coronavirus as a resul...
Latest reply by
Paul60
hi hosts! I just got my COVID cancellation compensation however it was only half of what was to be paid out. I had 8 cancellations under covid cancellation request, I have the emails to prove it, however I only got paid out 4 of them! Is anyone else havin...
Latest reply by
Huma0
Has any host in Santa Monica received any assistance from the Superhost fund? I am a 20 time super host and have not heard a word from AirBnb. This is my only income and about 8 reservations were canceled during the relevant time period for assistance.
Latest reply by
Stephanie
Due to the low season dovetailing into the choronavirus shut-down, I have been ignoring my Airbnb marketing.I have painted and cleaned the carpet - it looks so nice! Imagine my surprise when I got a 27 day request. I was not prepared. My rates were super ...
Latest reply by
Inna22
- The reservation must be canceled by the guest, and not you as a host for the reservation to be eligible- If you alter the booking to a future date you will not be eligible so, if your guest wants to change the date of the booking to next year, do not ...
My guest checked in yesterday. She made her reservation on the 14th of November and is a fairly frequent AirBNB guest. I have still not been paid. Generally, the payment comes through at 8:30am the day after checkin. My account shows her payment as pendin...
Latest reply by
Greg1386
I have been on the airbnb platform many years and I have historically received reservation requests with a 3% service fee applicable. I have just noticed that reservation inquiries are now coming in with an 8.5% service fee. My last inquiry is as such: Pa...
Latest reply by
Stephanie
Hi, we usually have a base rate for 1 person then charge extra for additional guests in that room, but there is an event coming up for just 2 weeks and we wanted to change the rate to a flat rate for up to 3 guests in the room for this period only? is thi...
Latest reply by
Vincent245