I have my house cleaned before all guests arrive and also afterwards. What is the expectation for the duration of their stay if it is quite long? Do they expect a weekly clean? I will not be at the property during the booking dates?
Thank you for your help in advance!
This is something you should discuss with customers who make longer enquires beforehand. If the property contains cleaning products, washing machine and a vacuum you could suggest as part of the booking it is expected they maintain the property during their stay. On top of this you could include a monthly clean which would also allow you to inspect the property. Sometimes guests request weekly cleanings with the expectation they pay for it. Bedding and towels should be cleaned at least weekly by yourself or the customer. You should offer customers several options when they appear to be serious about booking with you.