Complaint about ailrbnb

Keith12
Level 1
Sigy-en-Bray, France

Complaint about ailrbnb

On 4th April airbnb responded to a message I had sent them. I was not satisfied with what they had to say and explained why using response@airbnb.com. Since then I have reminded them at least 5 times. They are ignoring me. What can I do about such unacceptable behaviour by the management.

 

Keith Mills

 

None of the topics at the top of this message are appropriate for making a complaint.

3 Replies 3
Marcus0
Level 10
Berlin, DE

@Keith12 bit hard to respond when you have not advised what the specific issue is you are not getting an answer to.

 

Typically if Airbnb give you an answer that you are not happy with, they stick with it.  I have in the past attempted to find proper answers only to be told my message would be passed on to a team member who would respond.  Well, you just know you are getting palmed off.  Most corporations do this.

This forum may be able to give more guidance if you were more specific.

Don-And-Connie0
Level 1
Blacksburg, VA

I am trying to find a telephone number for airbnb and there no where on their web site to contact them

Connie

 

Kostas1
Level 2
Peloponnisos Dytiki Ellada ke Ionio, Greece

Please check here for a telephone number in your country: https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728