Contacting Air bnb

[Rebecca57]

Hello All,

I just had a guest from Korea. He gave me good feedback verbally, and on his comments on the Air bnb site. However, he gave me a 1 star rating, when everyone else has given me 5 stars. I am wondering if it is a cultural issue in not knowing the 1-5 star system. I need to contact Air bnb to see if they will contact him to ask him, and then change it if possible. This could impact my bookings a lot! How do I talk to someone at Air bnb about this? I can't find a good way to email or call them. Any help would be appreciated.  Thanks so much!

[Christine3]

I'd also like to know how to contact Airbnb to resolve an issue. Can anyone enlighten me? I changed the rate for my space because I expanded the space but the Airbnb site still displays the old rate. G

[Mike77]

@Christine3

Contact Airbnb on their FaceBook page.  You can also call them.

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887


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Here are your AirBnB phone numbers.
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Argentina: +54 11 53 52 78 88

Australia: +61 2 8520 3333

Austria / Österreich: +43 72 08 83 800

Brazil / Brasil: +55 21 3958-5800

Canada: +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)

Chile: +56 229380777

China / Zhongguo - 中國 / 中国: +86 10 5904 5310 or 400 890 0309 (shared-cost)

Denmark / Danmark: +45 89 88 20 00

France: +33 1 84 88 40 00

Germany / Deutschland: +49 30 30 80 83 80

Greece / ελλάδα: +30 211 1989888

Hong Kong / Xianggang - 香港: +852 5808 8888

Ireland: +353 1 697 1831

Israel / Yisrael: +972 3 939 9977

Italy / Italia: +39 06 99366533

Japan / Nippon - 日本: +81 3 4580 0999 or +81 800 100 1008 (toll-free)

Mexico / Méjico: +52 55 41 70 43 33

Netherlands / Nederland: +31 20 52 22 333

New Zealand / Aotearoa: +64 4 4880 888

Norway / Norge: +47 21 61 16 88

Peru: +51 1 7089777

Poland / Polska: +48 22 30 72 000

Portugal: +351 30 880 3888

Puerto Rico: +1 787 919-0880

Russia / Rossiya - Россия: +7 4954658090 or 88003017104 (toll-free)

South Korea / Hanguk - 한국: +82 2 6022 2499 or +82 808 220 230 (toll-free)

Spain / España: +34 91 123 45 67

Sweden / Sverige: +46 844 68 12 34

Switzerland / Schweiz / Suisse: +41 43 50 84 900

United Kingdom: +44 203 318 1111

United States (USA) / Estados Unidos de América (EEUU): +1-415-800-5959 (local San Francisco number) or +1-855-424-7262 / 1-855-4-AIRBNB (toll-free)

[Christine3]

Thanks Mike!