I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hi,
I've noticed a bug and wonder if anyone else encounters this. When I block a day on my calendar, the following day is also unavailable for guests to book, even though you would assume the next day would be available. I have confirmed this is the problem when some guests cannot book, as when I remove my blocked listing from the day before, it allows them to book requested dates.
For example, right now I have a room blocked off for myself for 04/24/2017. Even though that is the only day blocked, guests cannot book 04/25/2017 without me deactivating the block from 04/24. Any ideas on how to fix this or why it's like that?
Hi @Tony134 I would be happy to look at your issue from my perspective but you don't identify which of your 10 listings you are referencing. I don't have that issue with my listing. The only time there are system blocked dates is when there is a booking, but not when the dates are just blocked.
host/manage listings/calendar and more/availability settings/reservation preferances/preparation time or advance notice put on same day or none
Just in case anyone else finds this conversation, I still find this is a calendar bug. All the settings people mentioned above I have set essentially to zero notice required, but this bug was independant of those settings.
@Tony134 Here is a link to a guide for contacting Air BNB
If there is a system bug, only Air BNB can help. Good luck!!