Declined reservation comes back again automatically after setting the dates back to available

Vatroslav0
Level 1
Vienna, Austria

Declined reservation comes back again automatically after setting the dates back to available

Hello everyone,

 

I was on a short trip with no access to computer, during which I got an airbnb message from one person who wanted to know more about my property and later a reservation request from other person. I declined the reservation request from the second person, so the first one could accept my pre-approval, but after I marked those days as available in the calendar, I received the same reservation request again. Actually, when I go in my inbox, it shows as if I have presonally send the request, which I have not done:

VATROSLAV SENT A REQUEST 06/26/2017

 

So then I have to cancel it again, and I looks like I am having some kind of fun with my potential guests. This is the second time this has happened to me. Am I doing something wrong? Did anyone else have that experience?

 

thanks

Vatroslav

0 Replies 0

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.