Declining an inquiry

Declining an inquiry

Is it necessary to decline an inquiry if I've responded to it in order to have it removed?  An inquiry, in my opinion, is just that - an inquiry.  I have two inquiries still showing after responding.  Will they remain until I take another action? One was a simple question about smoking outside (replied no, non-smoking property) the other was about having an adult birthday party one night and the next day to be joined by her husband and toddler (replied Sorry, listing is for 4 adults only).  I read another conversation about a Dismiss button; however I'm not seeing that.  I see Pre-approve, Decline, or Send Special Offer.

2 Replies 2

No an enquiry is just that, like you said - an enquiry!

 

Once you have responded initially, the clock stops ticking and further communication or lack off does not affect your response rate nor impact you negatively. Personally I no longer pre-approve because on a couple of occasions when I pre-approved for dates two months ahead then changed some of my rules/ description and prices in between,  when the guest eventually returned neared the time to make the booking, although they had to request a new pre-approval as the original had expired after 24 hour, they still got my old rules/ prices and description so I never put myself in that position anymore. Also I don't decline as too many declines eventually impact your status. 

 

The only time I accept or decline is when it’s a Request to Book.

 

BW, Ama

@Edward25 I dismiss inquiries all the time.  I like that better than decline.  That said, now I'm trying to remember how to find the Dismiss button!  I believe it will appear when you click on the message in the Pending area of your dashboard.  Here's a link that shows what it looks like.  

https://community.airbnb.com/t5/Hosts/Reservation-Inquiry-or-Request-What-s-the-Difference-A-Communi...

 

 

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