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‎04-03-2016 04:38 PM
James48
Level 1
Los Angeles, CA
‎04-03-2016 04:38 PM

First Message

Good morning,

 

I just want to clarify something. Under "Booking" there is an option for a "first message". I was just wondering if this message goes out to guests at the time they book? There isn't a real clear explanation on this. I can't tell if it goes out to people just when they look at the property or right after a reservation is booked. Can you help me with this? Thanks so much. James

‎04-03-2016 04:38 PM
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3 Replies 3
‎23-03-2016 12:30 AM
Megan12
Level 2
Atlanta, GA
‎23-03-2016 12:30 AM

Did you ever get an answer to this?  Because I have the same question...

‎23-03-2016 12:30 AM
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‎03-08-2016 04:13 PM
Abigail0
Level 3
Toronto, Canada
In response to Megan12
‎03-08-2016 04:13 PM

Me too! Was just about to post. 

 

HELLO...AIRBNB....ANYONE LISTENING? WOULD LIKE AN ANSWER TO THIS QUESTION.

‎03-08-2016 04:13 PM
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‎03-08-2016 05:40 PM
Andrew90
Level 10
New York, NY
In response to Megan12
‎03-08-2016 05:40 PM

This appears to be either a feature with Instant Booking or something they are experimenting with select users  (I don't have it and I don't have IB) and it appears to be sent after they book.  

 

https://novacancybnb.wordpress.com/2015/12/31/first-message-airbnb-instant-book/

 

Andrew - see community help guides for many great FAQ
‎03-08-2016 05:40 PM
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