Glitch in Check In Day Requirement Between Website and App?

Glitch in Check In Day Requirement Between Website and App?

Is anyone else experiencing a glitch in the check in day requirement on the Availability Settings whereby if you set it one way on the website it displays differently in the app and when you try to fix it you create an endless loop where a change in either the website or the app settings requires you to go back and change the other?  I will report to AirBnB as a possible glitch but can't tell if it's just user error.

 

Here's what happened:

 

1. I am the host for a full house rental in Virgina Beach VA and at first I thought I would stick to Sunday check-ins with full week requirements but later on decided to be more flexible.  

 

2. I went on to the website and unchecked the box in the Availability Settings that require Check-in "Guests must arrive on a specific day."  I thought nothing more of it for a few weeks.

 

3. Then I was on the app on my iPhone and I noticed that the Availability Settings were showing an "undefined" Check-In day requirement which when clicked on was appearing to suggest I required check-ins on Mondays.  I got rid of all those settings, thinking I had just done it wrong on the website, and thought nothing more of it.

 

4. I hadn't been getting bookings a week later and so went to the website and noticed my Availability Settings once again had a Check-In requirement of Sundays.  I thought I just must have done both step 2 and step 3 wrong so I unchecked it again.

 

5. For the past few days each time I go either on the website or the app I have a Check-In day requirement and whenever I make change to one it reinstalls the Check-In on the other.  

 

I seem to be in some sort of Orwellian check-box loop!  Help?!  

 

My current theory is if I just don't go into the app that the settings will be fine based on the website.  Like Schrodingers Cat or something.

3 Replies 3

As a quick update I went ahead and deleted the specific date range requirements for any period where I was okay with the standard minimum booking days requirement I have so I think that will resolve it for me for the most part.

 

I have one month in the Summer I still have the longer duration but want no check-in day requirement and I see the same issue happening there that the check-box disconnect between website and app creates an endless loop that I can't fix.

I am trying to update my calendar BUT when I click on availability settings nothing happens. Very annoying as I will be going away and I need to block my calendar.

Yes, having the same issue. Also an issue with my calender automatically blocking the same day that it is currently.

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