Guest cannot complete booking- URL HIDDEN

[Melanie175]

Hi there- When guest go to final she gets (URL HIDDEN) says 1642 :(sorry Reply via app or sms)? Any idea on work around?

[Marit-Anne0]

@Melanie175

Not sure I understand your question, but the booking is made through airbnb including payments. The booking itself is the contract between host and guest.

You cannot exchange personal info or links/e-mails until the booking is made.

[Melanie175]

Thanks and this is what my guest send me. 

Airbnb: Bo, 'I restarted...but when I get to final (URL HIDDEN) says 1642 😞 sorry' Reply via app https://bnc.lt/EVmg/TdOQ4blvBt or SMS.