Guests reviews

[Claudia14]

Hi! My last 2 ratings were lower than 5 stars regarding accuracy and cleanliness (4). My listing can't be cleaner, as it is a brand new home and I personally look after it and clean it! The reviews, I guess, came from two guests that left the home in very dirty conditions. I have not changed anything in the home and it is exactly as it's on the photos! What could I do? Thanks for your suggestions! Claudia

[Padraig0]

Hi Claudia,

This might sound a little random but you could tell them how clean it is. Stick a note on the fridge saying you take pride in cleanliness and happy guest and if there is anything they need to get in touch. Sometimes all we need is to be told something 🙂