Haven't Been Paid

Haven't Been Paid

I hosted a guest in February for 1 night and have checked my transaction history and the payment is showing in future transactions so I checked my bank account to find the payment didnt go in. The booking was accepted by airbnb and I was informed that payment had been made. Is there an e mail address where I can write to airbnb? I do not have a twitter account

3 Replies 3

@Gail3 - fastest way is to call them. UK number is zero two zero three three one eight one one one one

Many thanks Maxine

I have now called the number you gave me and was informed there was a waiting time of 30 mins -I will try again later. Do you know of an e mail address I can contact customer services?

regards

Gail 

Hi Gail, I had the same issue, did you find out an email address I can email to?

 

Thanks,

 

Matilde

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