Help from a real human?

[Christine93]

I have blocked my calendar for the forseable future because I just started a new job with very long hours.    I just discovered that a few random weeks somehow became available without my knowledge and someone just tried to book.    I want to make sure it doesn't affect my Super Host Status and that it doesn't happen again, but can't find a way to get help from a real human

[Marcus0]

@Christine93 although some may think i am not human, i will try my best to answer this 🙂

The airbnb calendar has bugs.  I have seen this on my own places thinking WTF has happened here.

I suggest temporarily turning the listing off to be sure.

Go to your calendar, then in the bottom left corner either select `snooze` (for a certain period) or `unlist`, you can simply re-list your place again when you are ready to go.  This means you do not need to go through and manually block everything, you can keep your calendar as is and just de-list.

If that helped, hit the thumbs up.

[Caroline189]

I am having problems getting answers from a 'real human' too. A family member needs to stay in our room for the time being and I want to know if I can keep my super host status while 'snoozing' my listing. If anyone can help or let me know how to get in touch with airbnb to ask, I would greatly appreciate it!