Host cancelation

Yonit0 · ‎31-01-2016

Hi I am a host,

i was talking to a potential guests about there booking, she asked about a baby's cot, it took me a few days to find one from my friends, once I was sure I had a cot for her baby I let her know, 3 hours later I got an instant booking overlapping her inquiry.

due to my previous commitment I cancelled the instant booking, but now the dates she wants seem to be blocked.

what can I do?

is it possible to unblock the requested dates?

Monica4 · ‎31-01-2016

Only Airbnb can do that. You need to call them.

Yonit0 · ‎01-02-2016

How do I call them?

is there a local number?

Lizzie · ‎01-02-2016

Hello @Yonit0,

Good to meet you, congratulations on your bookings. Further to @Monica4's help, I would recommend you taking a look at the Community Help Guides in the 'Getting Started' board, there is lots of really useful information there including the best ways to contact Airbnb.

I hope this is helpful. Thanks, Lizzie

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