Host cancelation

Yonit0
Level 1
Tel Aviv, Israel

Host cancelation

Hi I am a host,

i was talking to a potential guests about there booking, she asked about a baby's cot, it took me a few days to find one from my friends, once I was sure I had a cot for her baby I let her know, 3 hours later I got an instant booking overlapping her inquiry.

due to my previous commitment I cancelled the instant booking, but now the dates she wants seem to be blocked.

what can I do?

is it possible to unblock the requested dates?

 

3 Replies 3
Monica4
Level 10
Ormstown, Canada

Only Airbnb can do that. You need to call them.

How do I call them?

is there a local number?

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Yonit0,

 

Good to meet you, congratulations on your bookings. Further to @Monica4's help, I would recommend you taking a look at the Community Help Guides in the 'Getting Started' board, there is lots of really useful information there including the best ways to contact Airbnb. 

 

I hope this is helpful. Thanks, Lizzie


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