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How did you refund

‎14-01-2016 11:17 PM
Sharon11
Level 1
‎14-01-2016 11:17 PM

How did you refund

How did you refund a guest that never came and only notified you hours before they were due to arrive.

‎14-01-2016 11:17 PM
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‎15-01-2016 01:41 AM
Dave-and-Deb0
Top Contributor
‎15-01-2016 01:41 AM

Hi Sharon,

You don't have to do anything with refunding. Tell the guest to cancel and Airbnb takes care of the rest which is dependent on your cancellation policy.

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

‎15-01-2016 01:41 AM
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