How did you refund

Sharon11
Level 1
Nassau, Bahamas

How did you refund

How did you refund a guest that never came and only notified you hours before they were due to arrive.

1 Reply 1
Dave-and-Deb0
Top Contributor
Edmonton, Canada

Hi Sharon,

You don't have to do anything with refunding. Tell the guest to cancel and Airbnb takes care of the rest which is dependent on your cancellation policy.

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

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