I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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How do I open the calendar again after cancel a booking ? I am available now.
The calendar date are now blocked.
@Donna323 if a host cancels a confirmed booking, significant penalties are applied to the host.
One of the penalties is that the dates of the cancelled booking are permanently blocked.
Why did you cancel the booking?
Well, it is a long story. I dont know what I press, the setting of my account, it auto accept the booking. Secondly, I thought my friend is coming to my place, I need to choose that time to do a bit of work in the room. I cancel the booking without thinking carefully. My story ended as my friend is not coming, and I can do the work on the other days.
Matthew, do you know how can I change the setting, not to auto accept booking ?
I really appreciate your help. I worked hard to keep the room to meet the requirement, sadly I do not play well.
Regards,
Donna
Go into your "Booking settings" and Edit "How guests can book" then switch off instant book.
Thanks heaps for your help Jeff.