@Inna22
I can't believe that after calling you names, these people would have the cheek to try to rebook with you. Did they even apologise for the way they had communicated?
I had one lady who was not covered by the EC at that time. She asked me if I preferred her to cancel or postpone, but the dates she wanted to postpone to were only a couple of weeks later and I was pretty sure that this pandemic was not going away that quickly, so I said I would prefer she cancelled. Had she wanted to push back a couple of months, I would have agreed, as I did with another guest.
That was all cordial, until she called CS, who told her the would probably extend the dates and she should wait (meaning a last minute cancellation as her stay was not that far off). She then became extremely angry and basically accused me of trying to mislead her and steal from her. She said, "Now I see the REAL reason you wanted me to cancel, not postpone, so you could get paid twice."
Actually, I had explained to her previously that I would try to get the room rebooked with a long-term tenant and, if that happened, refund her the remainder (which in the end I couldn't do because she kept my calendar blocked). She decided (but only after speaking to CS) to accuse me of trying to earn money from the room twice, which makes no sense given that I said I would give that money to HER.
Now, I had no idea at the time that Airbnb would extend the EC dates. This was very early on and, although hosts had been begging for answers about this with no response. However, any guest who called up, it seems, were told the dates would be extended. So, I heard it first from her. Still, she accused me of having know this (how?) and trying to rip her off.
I told her politely that I did not appreciate her accusations, at which point she because very rude indeed. In the end, I felt relieved that she wasn't coming. I know those were exceptional circumstances, but she was so unpleasant, who knows what kind of a guest she would have been.