I can't write a review, it hasn't been 14 days

Jeff28
Level 2
Fredrikstad, Norway

I can't write a review, it hasn't been 14 days

I can't write a review, it hasn't been 14 days. Why can't I write a review for a guest? It hasn't been 14 days yet and I'm am not allowed. I have been trying for days and still to this day which is only about 10 days since they checked in it says have have 0 days left to write a review. Ther is some issue with Airbnb review system. There is no place I can contact them, no way to get ahold of them. I am really frustrated by this.

4 Replies 4

I am in same position and guest has messaged to say they can't leave a review either#

this is a rubbish position to be in and being unable to report to Airbnb directly that there is an issue is doubly frustrating

 

Ed-and-Hugh0
Level 10
Miami, FL

@Jeff28 @Wanda6 As I'm sure you've seen from the many other discussions about this topic here, there is a glitch in the system that's causing delays. You can contact Airbnb and they can fix it for you quickly.

 

It's quite easy to contact Airbnb, and there is a helpful guide posted here in the 2nd post in this topic "Communit Help Guides".

 

I've had this problem a couple of times, and it's very easy to contact them to have it fixed.

Christine1
Level 10
Glenbrook, Australia

@Jeff28

@Ed-and-Hugh0 are correct, and here's the fabulous guide from Dave and Deb that they mentioned.

https://community.airbnb.com/t5/Hosts/All-About-Reviews-A-Community-Help-Guide/td-p/38099

On another note; I was recently given techy advice from Airbnb and changed my browser. "Sometimes the symptoms we experience are not the actual problem."

Regards, Christine.

Barry-and-Di0
Level 2
Dwellingup, Australia

I had this problem a month ago and called Airbnb and they fixed the error almost immediately.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.