I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I can't write a review, it hasn't been 14 days. Why can't I write a review for a guest? It hasn't been 14 days yet and I'm am not allowed. I have been trying for days and still to this day which is only about 10 days since they checked in it says have have 0 days left to write a review. Ther is some issue with Airbnb review system. There is no place I can contact them, no way to get ahold of them. I am really frustrated by this.
I am in same position and guest has messaged to say they can't leave a review either#
this is a rubbish position to be in and being unable to report to Airbnb directly that there is an issue is doubly frustrating
@Jeff28 @Wanda6 As I'm sure you've seen from the many other discussions about this topic here, there is a glitch in the system that's causing delays. You can contact Airbnb and they can fix it for you quickly.
It's quite easy to contact Airbnb, and there is a helpful guide posted here in the 2nd post in this topic "Communit Help Guides".
I've had this problem a couple of times, and it's very easy to contact them to have it fixed.
@Ed-and-Hugh0 are correct, and here's the fabulous guide from Dave and Deb that they mentioned.
https://community.airbnb.com/t5/Hosts/All-About-Reviews-A-Community-Help-Guide/td-p/38099
On another note; I was recently given techy advice from Airbnb and changed my browser. "Sometimes the symptoms we experience are not the actual problem."
Regards, Christine.
I had this problem a month ago and called Airbnb and they fixed the error almost immediately.