I have not received payments from airbnb

Ann-And-Mad0
Level 3
Bondi, Australia

I have not received payments from airbnb

I have not received payments from airbnb   I am in Sydney Australia.

 

I have never had a problem being paid in the past  I have the same bank account for all 4 listings on Aribnb.   

 

Airbnb I told me for 3 days now that there is a glitch with the system.  However they cannot tell me when I will recived my payouts..     

 

Is anyone else in the same situation?

5 Replies 5

Yes, I am in Melbourne and am in the same situation. I have been waiting for a payment for 3 days and  have been told there is a technical problem which is also affecting others in Australia.  

Deirdrie0
Level 2
Saint Leonards, Australia

Our property is in Lorne, Victoria and have been waiting for a payout since Monday.

Lynette57
Level 10
Gladstone, Australia

Good luck with this guys, Look at thread "Cart Before Horse" and you will see that all Australian ABB hosts are in trouble . Well ABB is in trouble in Australia

Thanks Lynette.

 

Seems as usual Australia is getting their own international commercial policies which usually ends up resulting in a negative for Australians. 

 

It is their absolute lack of customer care for hosts that really upsets us.  As someone previously said, AirBNB don't value hosts.

Peter1260
Level 3
Victoria, Australia

In regards to the delayed payment situation in Australia:

 

airbnb rely on the ‘network effect’ to gain hosts (to build and create a platform), with the hosts being the ones that take the risk, have the capital investment and do all the heavy lifting. If 23,000 hosts shut down airbnb in Australia, airbnb will have no product, no value proposition, no ability to generate revenue and their brand equity will diminish.

 

So why has airbnb not valued their greatest asset (hosts with properties), having treated their hosts with no respect, patronised them and kept them in the dark for extended periods about delayed payments, without transparency about what has gone wrong, what is being done to work out the problem and when it will be rectified. Airbnb’s competitors should be pleased at how poorly airbnb have behaved and new the opportunity created for themselves to achieve a greater 'network effect' in gaining a large number of hosts to their platform! What if this went viral and hosts across the global switched or even added new platforms to supplement their marketing strategy for their own venture of hosting out their asset.