Invalid booking date - help

Mallory5 · ‎13-01-2017

Hello! I am a newer host and have a current occupant. When I look under the payout tab it is not showing record of the occupants stay. Instead at the bottom it has this occupants stay listed as an invalid date. Will I still get paid for this stay? How do I fix this issue? Any help would be greatly appreciated!

Linda108 · ‎13-01-2017

@Mallory5 You need to speak with Air BNB about this and you have reached a host forum. Please see the community guide on this site that will give you information on the many ways to contact Air BNB

Jenny236 · ‎22-07-2017

I have the exact same problem. Have been speaking with airbnb for 5 days and have got no where and no pay out. I have a new guest in a different property and am terrified the same will happen.

Certainly has not been 24hr after check in pay out for me.

Thinking of cancelling all future bookings and advertising else where if I do not get paid for these two. Total owed is around 2000e

Muhammad-Yaqfi0 · ‎31-07-2017

How, are get paid after that? i had same problem with you guys. Can somene tell me how to fix this?

Thanks before

Carolyn168 · ‎08-12-2017

I hope this has been resolved and you are all good, curious to know. I have had my first guest in for a full week, it shows as an "upcoming" payout but have not seen any funds. How did you make out?

Nebojsa7 · ‎08-12-2017

I have same problem. I already lost two bookings.