Just wondering how many superhosts will loose their status with the new evaluation

Bert-and-Marianne0
Level 2
Setubal, Portugal

Just wondering how many superhosts will loose their status with the new evaluation

Hi All,

This is my first post here and we are rather new to Airbnb. Surpisingly it looks that we might make it to Superhost although we are only 3 months active. I read the last few days a lot of articles aout the new update from Airbnb, now 4.8 which I believe is almost impossile to reach, and as I said we think we are lucky.

Now I see on Airbnb that they are very proud of 400.000 Superhosts world wide.

My question, anybody have any idea how many of those will loose their status?

I mean, one bad review and you can forget all aout the Superhost thing.

Thanks,

Bert

2 Replies 2
Robin4
Top Contributor
Mount Barker, Australia

@Bert-and-Marianne0

Hello Bert and welcome to Airbnb and the Community Centre. I hope your hosting career will be the great experience it has been for many of us here!

Bert, we all have our hearts in our mouths with this rating system that Airbnb places such store by.

The situation exists that a superhost who has exceded their guests expectations for every stay over a 12 month period can lose their status if enough of those guests give them an overall 4 stars instead of 5!

 

The review system is coming under intense scrutiny on each side of the fence, from both hosts and guests and it is to be hoped that the company will sooner rather than later realise that the system as it stands at the moment is hurting the company. Many guests are now choosing not to leave a review because they are perplexed by all the probing on the part of the company to find fault with what the company offers. Many great experienced hosts are now deserting the platform after being unfairly dealt with in the review process costing them a considerable amount of money, and that percentage will rise dramatically when the new Superhost criteria kicks in in October. 

Airbnb's sole ideology is to make money, and it is just a matter of time before they realise satisfied users make them money........dissatisfied users cost them money. 

Projection analysts will discover that the cost of securing a successful guest night from the company's  point of view is increasing.

 

You are right Bert, the criteria to attain superhost status is harder now than it was a couple of years ago. Why you would go on a drive to weed out your successful, experienced, reliable  hosts who are your 'cost efective' bread and butter is completely beyond me.

You make a good point Bert.....lets see what happens on the 14th October!

 

Cheers......Rob

Bert-and-Marianne0
Level 2
Setubal, Portugal

Thanks Rob, that is about what I thought. We are hosts with over 10 years experience but we do not rent out our own house. We have 6 houses on our property fully licensed as Rural Tourism.

It looks that Airnb is starting to look like Booking dot com , there it is all for the guests and nothing for the owners, it can drive you mad.

I personaly would be very dissapointed if Airbnb goes that direction, I was so happy to have found a platform that at least looked to be working in a totaly different way.

Cheers,

Bert