Ladies - is this a taboo issue?

[Ben551]

I have a question for fellow hosts that pertains to a particular ladies issue.

Now, as a bloke asking this, it’s pretty safe to assume whatever and however I ask this will offend someone, so let’s just get this part out of the way: I’m an ill educated English **bleep** who doesn’t know the first thing about how difficult “that time of the month” can be, other than what my wife tells me...

So, to my question...

What is the protocol around asking a guest to... put right a bed stain situation she created, due to (I assume) either beng caught by surprise or not being prepared? I’m talking total and complete destruction, to the point where it looks like someone was murdered on the bed.

Wife is trying to deal with it, but I can’t help think we are about to lose expensive bedding... possibly even the bed itself. It’s even on the duvet... 4 layers soaked through, past the protector.

If we have to, is it “out of bounds” to seek compensation from the guest, do you think?

I suppose my gut is saying to go through our own home insurance if we lose the bed... I just can’t see myself raising an issue like this with a guest.  She obviously knows she did it, and left without saying anything, so ... bleh. Feels a bit rude on her part, but maybe she was embarrassed.

[Denise80]

@Ben551 just pondering, I wonder if the Consumer Guarantees Act would come into force as your waterproof protector definitey did not stop liquid getting through to your mattress and maybe they would stump up for a replacement mattress . The Warehouse would have sold thousands of them, if not milions and if they don't work...! Although their reply would be that this was not water I guess. Just a thought?

Edited to add, just saw that you managed to get the stains out, so all is back to normal.

[Ben551]

Hey @Denise80 - yeah, it’s possible there is some recourse on Warehouse and Briscoes, although I think the type of “water” it is designed to stop is actually body sweat. I’ve read that they don’t even stop bed wetting in the online reviews (funny how I notice this now.. bit late). I noticed there is an Australian company that ships to NZ all manner of bed wetting sheets and covers, that say they will protect a flooding issue of any kind, so I’m going to keep them in mind if the Amazon ones turn out to be just as flimsy...

[Denise80]

So you are getting some from amazon @Ben551? Would love to hear what you think of them 🙂 We currently have the ones from Briscoes (both the waterproof and mattress protectors, but am wondering about getting some of the commercial ones from the place I get my linen from.

[Ben551]

Oh do you get linen from CSL by any chance @Denise80 ?  I got some from there.  I got the stupidly high thread count, percale weave stuff and it's been almost indestructible.  It doens't look any different after 50 washes vs. when it came out of the bag.