I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hi - for long stay guests i.e more than 1 week, do you offer to wash linen (when an entire home) when there is a washing machine//dryer/soap powder etc provided?
Would love to hear from you all, on what other hosts to.
Thanks
Leah
when i have guests stayed for 2/3 weeks i leave inside the apartment few set of clean iron bed linen set so they can change each week if they wish
If they require an extra cleaning depending how much i made with their booking i decide to charge or not to charge but most of the time i dont charge as i call it quick cleaning max 1.3 hour
which incl bed changed - bathroom + kichen clean and vaccum
In my ABB hosting I have only had a couple of stays which went more than a week and I stated to the guest that the bed linens would be changed along with vacuming and cleaning ever 4 days. Anything longer than that seems to have a deterimental affect on the linens with hair grease, make-up, apart from the more serious things like....every now and then, wine, even blood.
I do provide in a box at the end of the bed a clean set of linens which the guest is welcome to utilise themselves at any time they wish but my regular linen change and cleaning timeframe is every four days.
I know it's not a pleasant thought but each time I change the linens, I strip the bed to the mattress protector and vaccum the overlay and electric blankets for skin cells....it's amazing how much you remove!! I also put on fresh pillow protectors for each guest. I am able to get about 5-6 washings before they deteriorate to the point where they don't 'protect' any more and you have to replace them.
Every guest has the right to expect a properly cleaned and prepared bed!
Cheers.....Rob
I offer linen changes on stays longer than 4 days. And an interim cleaning isn't a bad idea, either.
There are a whole lot of perfectly nice people who are terrible at changing sheets, wiping down counters, or sweeping the floor on a regular basis. (And there are some people who will pile garbage or wet towels in corners...) Providing a cleaning once a week or fortnight could mean the difference between a regular cleaning at the end of their stay and an intensive scrub-down.
I would offer to change after a week. This has an extra benefit to you. Aside from making the guest feel well taken care of and attended to, it allows you to have a look at the place, and set your mind at ease that the home is being used in an appropriate way.
I agree to changing the linens myself, during a lengthy stay. Then we can see if there is any garbage that ants are attracting, and
can replenish the K-cups coffee, creamers, sugar packets, and the water we give them for the coffee maker.
also if damages are occuring or if they have any questions about the heat remote/thermostat or anything else.
Also if the air conditioner light comes on to clean the filter, we can see to that.