Many guests seem to have no boundaries

Inna22
Level 10
Chicago, IL

Many guests seem to have no boundaries

I find many of my guests seem to not respect boundaries or are clueless. But perhaps I am too uptight? A guest checking in today called yesterday to say he was in town already but wanted me to show around the house and will come soon. Not even a question of if someone is staying at the house, if I am available, etc. Another guest 2 days ago after not being allowed early check in still walked on the property and even tried to open the door. He is lucky I do not have a gun! What if I took him for intruder? These are just recent examples but variations of this theme are common. Many guests call as early as 7:30 am with benign questions. Have you noticed a similar pattern?

35 Replies 35

@Yulianna0 that's crazy! It says right in the title of your listing that it is late arrivals only

Sarah977
Level 10
Sayulita, Mexico

Perhaps in addition to Govt. verifications, a profile photo of their face and some good reviews, guests should have to pass a basic literacy test.


@Sarah977 wrote:

Perhaps ...  guests should have to pass a basic literacy test.


In what language? I would fail a literacy test in almost every language out there!

Sarah977
Level 10
Sayulita, Mexico

@Susan151  Since they can translate the listing info to their own language, how about a basic literacy test in their own native tongue?


@Sarah977 wrote:

@Susan151  Since they can translate the listing info to their own language, how about a basic literacy test in their own native tongue?


With bonus points for being able to understand "google-translation-language."

Susan1188
Level 10
Marbella, Spain

I really wish Airbnb would help educate the guests a bit more about respecting  the host as a person who has a life outside of his airbnb rental, and about check in courtesy.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.