Missing items

Marjorie33
Level 2
Los Gatos, CA

Missing items

I'm missing a top sheet and several towels, and a spoon after someone left. Anything I can do? Can't replace matching. So I ordered entirely new sets of sheets (which were only 3 months old) and all new towels (again, only 3 months old). Not sure what I'll do about the missing spoon yet.

 

I gnenerally do 3 month rentals, occassinally one month. The last 2 guests have left the space horribily. Guess I've been spoiled. Any suggestions? They've just been gross.

 

Thanks for your suggestions.

2 Replies 2
Steve143
Level 10
Limerick, Ireland

Hello @Marjorie33,

 

The article at the link below has information on the process of claiming from a guest who causes damage.

 

https://www.airbnb.ie/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place

 

Steve.

Paul1516
Level 2
Betty's Bay, South Africa

Hi, what is a fair security deposit for short term holiday rentals of say up to a week?

 

Thanks

 

Paul