Move guest's reservation to another room

Cj0
Level 2
Austin, TX

Move guest's reservation to another room

Is there a way to move a guests reservation to another room, without going through having them cancel and rebook?

The guest has ok'd the move. We need to do some remodeling and carpet work in the room they're currently reserved in.

I want their review and reservation to be associated with the room they're staying in, is possible.
2 Replies 2

Yes As long as it is  the same account I have done so. Go to reservation click alter, change to new room the guest will receive an email,  they will need to  accept and that's it   I think if you look up alter reservation that has a step by step how to. Best 

Thank you so much Ange!  I missed that you could change the actual room.  It worked perfectly. 🙂

 

CJ

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