New guest, no confirmed phone number or email

[Mary1651]

I have an inquiry from a new Airbnb user with no confirmed email or phone number. 

Is this normal, I thought Airbnb should have these details

[Jim472]

They'll have to add that info should they actually try to book. 

[Bill416]

Is it not required on making an enquiry?

[Jim472]

Just the way the system works. 

[Bill416]

OK,  Many thanks for your help