New layout is horrible!

Denise80
Level 10
Hamilton, New Zealand

New layout is horrible!

Just got a new reaervation which is great.

In the past I have emailed two attachments to my guests with instructions on how to use appliances which are tricky for non New Zealanders. With this new (and horrible!) layout there is a button that says 'email guest' but nthing happens when I push it. 

These people are arriving tomorrow and will have no idea how to use the hotwater or air-con. How on earth do I email them our document complete with photos?

I'm not against change when it is an improvement, but this is terrible!

2 Replies 2
Cathie19
Level 10
Darwin, Australia

Hi @Denise80.

Go to this thread created by Sarah last week.

https://community.withairbnb.com/t5/Hosting/Heads-Up-New-Format-for-Emailing-Guests/m-p/956251?advan...

 

It should  help you.

🙂

Cathie

Denise80
Level 10
Hamilton, New Zealand

Thank you, thank you, thank you @Cathie19  Exactly what I needed!  

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