I had a guest instant book for a checkin today. We have a st...
Latest reply
I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
Latest reply
I can't seem to reply to reviews lately?
When did this change?
I used to reply to reviews but no longer get that option...both of these guests left within the last week.
@Tracy0 I just looked on mine and the 2 guests I had in April who already reviewed does have the Response option on them, but the March ones don't, so I guess there's a cut-off date, but I don't know what it is. But you say yours are quite recent, so maybe a glitch you need to contact Airbnb about?
While youre at it, maybe ask them what the cut-off date is for review responses and post it here- I'd be curious and haven't seen the answer in the Help pages.