Payment not collected by Airbnb

[Martin857]

Just realised after several weeks that Airbnb hasn't collected  two payments from the same guest totalling around $1,700 .  I have been liaising with Airbnb for 5 days now with no commitment to pay the money owing to me .  I asked if they can make a payment to me now (to pay my bills) but apparently ,there's no Airbnb procedure for their mistake ! Watch out for this crew and check your "Upcoming Payments" to make sure all of your payments have been made.