Payment

Raymond185
Level 2
Cambridge, United Kingdom

Payment

My guest brought her datye forward from June 22 to last night which I said was ok. Today the money did not come in and I checked. It was becaudse I did not click approve. Now wehen I try it does not work and says you cannot change a date in the past. I do need the money now so how do I get it as it is sittingf waiting

1 Reply 1
Jeff158
Level 10
Caernarfon, United Kingdom

@Raymond185 

You should get it 24hrs after the original check in day, so long as the guest hasn't cancelled the booking or not paid the balance if its a split payment booking.

Have a word with customer service and ask them to move the booking, this guest and you are not covered in any way by airbnb's insurance at the moment.