Payout amount too low?

[Rachel767]

I am pretty new to Air bnb - here's my issue, someone just booked my place for 5 nights. I had it listed at $75 a night for weekdays, $100 a night for weekends. The guest booked 5 weeknights and 2 weekend nights. Should be $575 minus fees, right? So why is my payout $334.65??

The detailed itinerary says $49.29 a night x 7 nights, minus $10.35 service fee. I'm really confused as to how they came up with the $49.29 a night.

Can anyone offer help??

[Steve143]

Hello @Rachel767,

You don't have a weekly discount, and the breakdown doesn't mention any custom discount for those dates either so you should contact Airbnb support for an explanation.

When I test it for the dates 18/11/2018 to 25/11/2018 it shows the price you expect.

Type "contact airbnb" in the "Search the community" box on these forum pages where you posted your question. Scroll down a little in the list of suggestions that appears and click on the "Contact Airbnb: A Community Help Guide[UPDATED]" one. That lists phone numbers and ways to contact them via Twitter or Facebook.

Steve.