Hi everyone, I wanted to share this experience with you all. I'm curious as to what other Airbnb hosts think about this case.
Guest: Hello , Nanette, is room available for my time?
Me: Hello Mr. Doe, this is Alejandro - Staff member of Ms. Nanette, Yes this room is available. I will pre-approve this listing for you so that you can book it when you are ready. If there is anything else I can assist you with, please do not hesitate to inform me. We have a commitment to guest satisfaction, and will do everything we can to ensure that your stay with us will be as perfect as possible. Have a wonderful day!
Guest: Hi, how are you, I would like to book from you for my business trip
Me: Wonderful! It would be a pleasure to serve you. As stated in the listing, this room comes with free and unlimited access to our WiFi, which can reach up to 300 Mbps. So I think you will be happy here, considering that you are on a business trip. Once you click the "Book" button, we can finalize the booking, and prepare the room to make sure it is perfect for you.
Guest: I come for business trip there, so I wanna book your room for several days, but we also have friends there so we can live with them for totally free, I am booking to save and get my business trip budget, our budget is $2200 for 3 nights, the booking will be made by our financial department, after you get the payout, you can keep 20% based on reservation cost, then pls send me the rest refunds to me, do you do not need provide service and cleaning to me,
Me: I apologize Mr. Doe, but we do not offer those kinds of arrangements.
Guest: Thanks
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What do you think about this guest? any thoughts?