Pre approval

[Gina178]

Usually when I pre approve a reservation it blocks the reservation on my calendar for 24 hours. Now, it is not blocking the dates. Twice I have pre approved and had someone immediatley come in and take the reservation. How do I fix this?

[Sarah977]

If you pre-approved an inquiry, the dates will not be blocked until that person actually books. Maybe that's what happened?

[Sarah977]

If it's an actual booking request, you are prompted to Approve or Decline, not Pre-approve.

[Marzena4]

But @Sarah977 and @Gina178, isn't there still a choice to pre-approve with blocking the dates or not? Has anything changed in the settings?

[Fred13]

If/when Pre-Approve someone interested, best to physically block the dates for say 24 hours is so interested in that particular possible guest, otherwise it all becomes a mad scramble for who could click fastest.