Property Manager: payments taking a long time, no statements

[Lilian162]

I was hoping that someone would be able to fill me in the process of payouts / statements from when you have a property manager run the bookings.

We have had random amounts put in our bank account, not really applying to any bookings.

The property manager has yet to supply us with any statements to which these payments apply. We had a guest check out the end of Febuary after staying 6 weeks. We have yet to receive payment for this stay. (now end of March)

Is this normal?

The property manager said that Air BNB is taking a while to release the payment. Any insight into how the payment systems work with Property Manager would be greatly apprecaited!