Hosting

asked guests about what happend they said they didn't use it. we're pretty sure it was in working condition before they checked in, what should we do in this kinda situation? should we consult Airbnb and get some refund from their deposit? Thanks! Latest reply by Michelle74

A person wanted to book on behalf of his employees. Thus I had to decline his request. But I do not want to get a lowered score because I declined his request. But I had to decline it, because he did not cancel his request to book. People have told me ... Latest reply by Dave-and-Deb0

Ciao! Mi sono accorta che già da un po' di tempo non visualizzo più il tasto per cancellare la pre-approvazione nelle conversazioni con gli ospiti.Qualcuno ha lo stesso problema? E' un bug di Airbnb? Grazie! / Hi! I noticed that there isn't anymore the b... Latest reply by Nic3

Myself and the guest agreed a price for her months stay i gave her a very good discount she when ahead and book it i was of the understand that i woud get thr request put the price like always then she come back to me saying she dad been chsrge dm much mo... Latest reply by Roy1

When i first setup my Listing I selected the option "Sometimes - list some dates as avialable." I cannot find anywhere how to change this back to "Always - List all dates as available." Please tell me there's a way without recreating the Listing. Is the a... Latest reply by Dave-and-Deb0

Latest reply by Dave-and-Deb0

Good morning to all of youHow do I became a Superhost ?I have 44 completed trips, 100% positive feedback...and still NOT a superhost Latest reply by Maria-and-Graham0

Guest called me and asked for an extension which i agreed to but couldn't get to airbnb site to alter. I now want to alter in retrospect but cant see my reservation as it ewnded today Latest reply by Jeet0

Hi, Who do I speak to about my payment which has been made to the wrong payment method? I initially requested payoneer but didnt understand how this works so then changed to wire trasnfer. What I didnt realise was that the payoneer option had not been c...

Why can't you be reached? Why can someone have my review and I didn't get one from them. Why can people damage you place and you do nothing about it? What about things that are stolen? Why do you take credit cards from guests for damages yet do nothing a... Latest reply by Ron0