Hosting

I have had a booking for May for 18 days since January. Yesterday the guest changed the reservation to four days in July. I have a strict cancellation policy. I gave approval for the change. Does that negate the cancellation or should I be entitled to th... Latest reply by Dave-and-Deb0

We have a situation whereby a disapproving neighbour in the apartment next to ours is on the Body Corporate Committe and is trying to push for a ban on short term leasing by introducing a special by-law. Under the current Strata By-Laws there is nothing m...

There used to be a toggle to select the latest hour for Instant Book. Does anyone have a work around to setup for example, same day requests before 7pm. I am trying to guard against someone instant booking at 11pm when the place is not ready or I am as...

I thought you couldn't see each other's reviews unless both gave. I gave someone a review and they didn't give me one and I see mine is up on their page. I have since found issues and I am sure I am going to get screwed on this one. Not sure how long I wi... Latest reply by Ed-and-Hugh0

So I was hosting so far 10+ guests. and I always found it hard to get 5 stars review.it doesn't matter how clean the flat was, the fact that I let the guests come 6 hours before or stay 6 hours later,one time I even let my guests use my Face cream (!!) si... Latest reply by Stephanie6

Hello, So I have recieved the emails of my payment was sent, yet i checked my account and nothing has been deposited. They have my account information and everything, but have recieved nothing. I don't know how to contact Airbnb to help the situation. Can... Latest reply by Dave-and-Deb0

I had booked to stay in a holiday house and the host has cancelled. I have now rebooked into another holiday house which costs less. Does the difference in the amount automatically get credited back to my credit card? Latest reply by Dave-and-Deb0

I have an ottoman for the guests to put their suitcase on, but I noticed this guest has her suitcase on top of the bedspread. Would a note on the dresser be appropriate for the next guest? Latest reply by Luxy0

asked guests about what happend they said they didn't use it. we're pretty sure it was in working condition before they checked in, what should we do in this kinda situation? should we consult Airbnb and get some refund from their deposit? Thanks! Latest reply by Michelle74

A person wanted to book on behalf of his employees. Thus I had to decline his request. But I do not want to get a lowered score because I declined his request. But I had to decline it, because he did not cancel his request to book. People have told me ... Latest reply by Dave-and-Deb0