one way review

Ron0
Level 2
Toronto, Canada

one way review

I thought you couldn't see each other's reviews unless both gave. I gave someone a review and they didn't give me one and I see mine is up on their page. I have since found issues and I am sure I am going to get screwed on this one. Not sure how long I will continue Airbnb taking advantage of me. 

4 Replies 4
Dede0
Level 10
Austin, TX

@Ron0, host and guest can't see one another's review until they've each provided a review. This helps keep both parties honest and unencumbered. But if either party submits a review, that review will become public (for all) after 14 days whether or not the other party bothered to submit a review. That's simply the way it works and is made quite clear if you've read about how it works.

 

You say that you have "since found issues". What issues have you discovered *14* days after the fact? How does this result in you concluding that you're "going to get screwed on this one" or that AirBnB is "taking advantage" of you? Please elaborate.

First off, I gave him a review and he never gave me one,...and mine is up on his page. So it isn't equal at all and 

the system is flawed. 

 

I just reported the burn thing,...and then saw the 48 hr rule. Maybe I won't get screwed. I will wait and see if 

there is a miracle here and airbnb may be redeemed.  

Neither party is required to submit a review, so some guests (and hosts) just don't bother. I don't like that either, but it actually makes sense in some ways. For instance, if you had a REALLY crappy guest and you left them a damning review, but they (thinking they were being clever) left you no review, wouldn't you still want your damning review to appear anyway?

 

If you left your guest a positive review but later discovered some problem, that suggests that perhaps you should've either performed a better inspection (which is the FIRST thing we do) or you should've delayed your review. (You've got a wide window for the review.)

 

Your actual issue seems more about AirBnB's 48-hour security deposit claim policy than the review policy. I, too, have a bit of a beef with that short 48-hour deadline. But it is what it is for now. I don't mean to sound callous, but I would take this incident as a "learning opportunity". Make copious notes and react differently in the future. Also, spend more time reading in the forums and in AirBnB's help system so that you're more aware of the various pitfalls and options.

 

Good luck!

Ed-and-Hugh0
Level 10
Miami, FL

You'll definitely want to spend some time exploring the help area for hosts as it has important information including how reviews work. It's not clear what you think is unfair. You posted a review. They choose not too.