After enjoying a really good year of hosting on AirBNB, we've sadly had
some bad experiences recently. The latest one was a potential guests who
enquired in September, asking for a 2 night booking - but 12 months
later - in the following year. We wrote a ...
I have written about this before in different contexts, but it
continually happens, and with 33 rooms, I host here, it becomes a
significant loss of revenue.Guest reservations are insured against our
revenue if the guest has an extenuating circumstance, w...
It is very frustrating that an interested person can ask a simple
question, you can answer it from your dashboard, but unless you
pre-approve or decline, Airbnb acts like you've not responded. When a
client simply says "hi" and all of a sudden they have a...
HOSTS BEWARE.The worst guests criminals will be staying in your house if
you provide the SELF CHECK IN , since anyone who has access to airbnb
account may come or share it with anybody in the world now.. If bad
guests see that you don't provide access to ...
Hello,I chatted with customer service but there is no mechanism to
resolve my issue regarding superhost status changes. I was informed that
I lost superhost status and I believe the algorithm used to calculate
this is flawed because it gives equal weight ...
I logged in to my listing this morning, and I saw the new Rooms and
Spaces options, so I thought I would go ahead and fill it out. No harm,
right? Wrong!I entered that there is one bedroom in my place, which is
accurate: there is one bedroom with a bed an...
My husband and I have 2 listings (and our home) on our property. Both
listings have smart TVs and what is considered the Basic+ package of
Frontier cable. After our granddaughter taught us the joys of Netflix,
we have noticed that we personally barely wat...
I have a strict “no smoking policy”. The guests were seen smoking in the
apartment, admitted it and were asked to leave by Airbnb the next day
for violation of the rules. The apartment was found stinking of smoke
with trash everywhere, broken items and al...
I had this happen last month. A local 22 yr old male. 3-night booking.
Seemed all ok until the first evening when he texts me to say he's
staying with a friend as they are going out drinking. This is after a
number of back and forth texts from him saying ...
Hi guys, we had a terrible guest the other night. She threw a big party
and got numerous complaints from the neighbours and eventually we had to
involve the police to remove them. Their friends also demonstrated a lot
bad behavior in the neighborhood like...