What Hosts are saying

    Hello all, We accounted for the end of year slow down - but have not recovered .. in fact, rooms that were regularly full 2-3 times a week,are completely empty minus a few bookings per month .. We are beginning to worry. I'm wondering if it's Philadelphia... Latest reply by Saliha12
    Hi all, I'm thinking about doing a printed House Manual in a binder over the quiet period. I feel like "House Manual" isn't quite right. Maybe just "Guest Information" or "Guest Guide" ? I'm considering things like adding details about my house, age, hi... Latest reply by Schalk8
    We host separate rooms in our home, this is our first season with about 16 bookings all 5 star ratings so far. Until today we've never had any issues. However this morning a couple checked out and my wife found the shower curtain rod down in the bathtub a... Latest reply by Patrick568
    Hi Everyone! Happy New Year! I wanted to as for our communities help on adding a separate and only if applicable "pet cleaning fee" to our listing for animals. We are finding that our "normal cleaning fee" works well, but the moment a cat or dog is invo... Latest reply by Kira265
    Scrolling through the posts I have noticed a number people looking for a solution for why they are no longer have the ability to use instant book. It seems to start with the host cancelling a reservation for just cause, often through Airbnb. I have been ... Latest reply by Nadia135
    The only poor rating I get semi-consistently is on value. I still have an overall rating as 4.8 and am a superhost, but I tend to get 4 stars on value about 20 percent of the time. I don't really know what to do about this -- I use a pricing app like Beyo... Latest reply by Huma0
    How do I set charges for extra people? This option is available on my listing online, but I can't find where I can change it in my profile Latest reply by Paul7980
    I scrub and clean my house before guests come, however I still get low ratings for cleaniness. I am a professional cleaner and very disappointed when I get these ratings. At the moment my house needs a bit of a maintenance of painting here and there fo... Latest reply by Huma0
    Hi. I have a UK property that let through AirBnB. We are quite new to this but up to know have had guests book only up to a max of 28 days. We have just received a request for 2 months. I am fine with this but dont want to leave myself open to some loopho... Latest reply by Huma0