I used my personal e-mail when I set up Airbnb. Subsequestly changed to a different e-mail I set up just for inquiries. Changed everything on Airbnb. Now I get inquiries at both e-mails! Personal e-mail is not shown anywhere; what do I do now? Also, r...
Hi,I had a guest stay for one night on the weekend. It all went well but there was a disappointing aspect for them.They chose my place based on the advertised fee but then questioned why, between the stage of asking me questions about the place and then b...
Latest reply by
Marcus0
I received an enquiry ffrom a 5 person family and a dog for my one bedroomed apartment - I declined the enquiry and have been 'marked down' by airbnb. This seems unfair? Could airbnb advise?
Latest reply by
Marcus0
I need to send a parking form in adavaance, but I cant paste or attach the document when emailing the guest. How can I get this to them?
Latest reply by
Jadranka1
We rented our whole house this past weekend. We have been renting since last October and it has been going great!! We have met some amazing people! This past weekend was not good. It started off great. We had a couple come in on Thursday night- the rest ...
Latest reply by
Donna15
Hi, someone, anyone. If I am advertising a condo in Maui only over New Years, where is that indicated other than my typed comments? ZI don't see where to add specific dates.Can people just call me or email me on every inquiry? How do i set this up?Is ther...
Latest reply by
Lindsey6
Hi All! I've gotten 2 complaints now about my cleaning fee not being upfront while booking. I'm in my 2nd year and this is new to me. I just assumed it was clearly listed along with other taxes and fees. Am I missing something?Thanks!
Latest reply by
Dave-and-Deb0