I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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happens frequently. Especially if they leave you a note, means less likely to review online. Shame, but never mind! Onward and up!
Has happened a few times, not sure ot means anything, amy be a variety of reasons.
We started to collect such notes, they are usually on a chocolate box, on a business card, on a pretty note paper, so they are now all pinned down on whiteboard where other guest can see them. It makes a good conversation piece with new guests as well.
Sent them your review as well. Like a quick summery of your review of them, That might ignite the conversation for them to write you amazing review! I done this so many times. IT REALLY HELPS!