Respond to review

[Becca2]

Hi
I have had a minor comment in a review that was fair (poor wifi). We've bought a booster to improve connectivity and put response to comment in 14 days, but it's not showing up when you look from traveller view.
Have I done something wrong. Its annoying as we've improved but anyone reading the review wouldn't know!
Any help gratefully received

Thx

Becca

[Lynn42]

Hi there, we're having the same problem too. We had a review regarding wifi and did reply to them but the post is not available to view to the public. I've followed the guidelines on how to make it public but it still isn't visible. Does anyone know how to do this?
Many thanks