Hi,We just opened our BnB and our guest cancelled an hour before check-in...I have it set to the moderate policy so it is my understanding that they don't get a refund? since it was less than 5 days notice? Do these days open up on the calendar?Thanks!
Latest reply by
Jennifer1896
I have gone through all the steps to make sure the dates are not blocked and I have rechecked several times. I have also contacted Airbnb but they are sending it to a specialist. I thought I'd see if there are any suggestions here. The 2 months have been ...
Latest reply by
Sarah977
My guest canceled after the first night of her 21 night reservation. Since it was prior to 24 hrs, I was supposed to receive the payout for 2 nights. I received the following email from Airbnb (certain things "x'ed" out): "Hi Anna,We regret to inform you ...
Latest reply by
Shirley88
The number of guests changed on the 'started' reservation, so then I went to Change o Cancel Reservation option, select Change Reservation and I did change the number of guest from 3 to 6.A message pop-up saying "Reservation has already started. You canno...
Latest reply by
Fernando225
A regra diz que eu só podemos ver a avaliação que recebemos se nós fizermos uma avaliação em resposta. Mas o que acontece se o anfitrião tiver certeza de que irá receber uma avaliação negativa, e não avaliar o hóspede para evitar que essa avaliação negati...
Latest reply by
Patty168
Hi there,
Hosting can be a rewarding experience from many aspects. Many friendships, for example, have started with a booking.
Meeting new guests can also be a great way to gain more experience and, sometimes, get valuable advice. It could be tips on...
Hi all, I have written a review for a guest, and according to the guest, he has written one for me - however, these aren't visible to either the guest or myself. Could someone tell me how I can find out what's happened, and/or how to contact Airbnb? Many...
Latest reply by
Melanie423
Hello! I received my second Superhost bonus and applied for a photography session. Unfortunately the photographer cancelled as we couldn't make the dates work. Would anyone be able to help me find out how I can reclaim the bonus or contact Airbnb. Thank ...
Latest reply by
Mohammed134