What hosts are saying

    Hi,We just opened our BnB and our guest cancelled an hour before check-in...I have it set to the moderate policy so it is my understanding that they don't get a refund? since it was less than 5 days notice? Do these days open up on the calendar?Thanks! Latest reply by Jennifer1896
    Hi all, I have written a review for a guest, and according to the guest, he has written one for me - however, these aren't visible to either the guest or myself. Could someone tell me how I can find out what's happened, and/or how to contact Airbnb? Many... Latest reply by Melanie423
    Hello! I received my second Superhost bonus and applied for a photography session. Unfortunately the photographer cancelled as we couldn't make the dates work. Would anyone be able to help me find out how I can reclaim the bonus or contact Airbnb. Thank ... Latest reply by Mohammed134