What hosts are saying

    Hi,We just opened our BnB and our guest cancelled an hour before check-in...I have it set to the moderate policy so it is my understanding that they don't get a refund? since it was less than 5 days notice? Do these days open up on the calendar?Thanks! Latest reply by Jennifer1896
    My guest canceled after the first night of her 21 night reservation. Since it was prior to 24 hrs, I was supposed to receive the payout for 2 nights. I received the following email from Airbnb (certain things "x'ed" out): "Hi Anna,We regret to inform you ... Latest reply by Shirley88
    The number of guests changed on the 'started' reservation, so then I went to Change o Cancel Reservation option, select Change Reservation and I did change the number of guest from 3 to 6.A message pop-up saying "Reservation has already started. You canno... Latest reply by Fernando225
    A regra diz que eu só podemos ver a avaliação que recebemos se nós fizermos uma avaliação em resposta. Mas o que acontece se o anfitrião tiver certeza de que irá receber uma avaliação negativa, e não avaliar o hóspede para evitar que essa avaliação negati... Latest reply by Patty168
    Hi there, Hosting can be a rewarding experience from many aspects. Many friendships, for example, have started with a booking. Meeting new guests can also be a great way to gain more experience and, sometimes, get valuable advice. It could be tips on...
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    Hi all, I have written a review for a guest, and according to the guest, he has written one for me - however, these aren't visible to either the guest or myself. Could someone tell me how I can find out what's happened, and/or how to contact Airbnb? Many... Latest reply by Melanie423
    Hello! I received my second Superhost bonus and applied for a photography session. Unfortunately the photographer cancelled as we couldn't make the dates work. Would anyone be able to help me find out how I can reclaim the bonus or contact Airbnb. Thank ... Latest reply by Mohammed134