I had a repeat customer. Yeah!
For 4 Thanksgiving days I got $130/night for a 2 bedroom house (top floor of duplex). Slightly low price for high demand Seattle, but reasonable.
Guests have access to the thermostat, which controls the whole duplex. It has a schedule which is set comfortably, but on the cool side (69 degrees during at-home evening and morning wake up times). I rely on guests to use plug in heaters in the bedrooms and the gas fireplace in the living room, which makes living room hot. I also am prepared for some guests to increase the thermostat heat. It is no problem because pressing the up button only increases the heat during that specific time period (Temporary hold), then reverts back to the schedule after that period.
I have now installed a wifi thermostat. Yeah! I love it.
I can see that these guests put the thermostat up to 75 degrees. This heats the whole house, downstairs duplex included.
Even worse, these guests are sophisticated. They override the normal "Temporary hold" feature by choosing "Permanent Hold". Meaning it will be 75 degrees during sleeping time and when they are out and about.
When I remotely turn the heat down to 72 for that period and revert back to the schedule, they reset it to 75 and "permanent hold" :(.
I know I am at fault. I should put on a lock box over the thermostat. I had wanted to give guests the ability to temporarily change the heat, but now I know that I cannot give guests that freedom because it also give them access to the "Permanent Hold" feature.
Now for my question to you all:
How do I rate him? I allowed him access to turn up the heat. He chose high heat. He did not break a specific house rule, but went against the airbnb "house sharing" spirit.
I will block him from making future reservations with me. I can only assume he is highly abusive with water consumption also.
Do you want him as a guest?